BEIJING, Jan.5(Reporter Tong Mingbiao)- With the Spring Festival approaching, rail traffic is growing, and more passengers are finding their train ticket turned into an e-ticket. Economic Daily-China Economic Network reporter learned that on November 22,2018, Hainan Ring Island high-speed rail implementation of e-ticket service pilot, and then gradually promoted in the country on a number of high-speed rail and inter-city railway lines. As of December 31,2019, the national railway has completed the implementation of electronic passenger ticket for the vast majority of high-speed rail and intercity railway, and 957 stations have opened electronic passenger ticket business. For some time, e-ticket has played an important role in improving passenger ride experience, improving the efficiency of railway ticket sales organization and transportation organization, as well as cracking down on fake tickets.
Railway workers also found that many travelers still have some doubts about the purchase and use of e-tickets. In this regard, the economic daily-china economic network reporters in beijing south station to interview e-ticket officials, answer questions for you.
If the passenger boarding and disembarking stations are all stations where e-tickets have been implemented, the EMU tickets purchased are e-tickets. The way to purchase tickets still includes 12306 website, app, station ticket window, automatic ticket machine, selling point, etc.
When entering the station, passengers can use the original valid identity card used in the purchase of tickets through the self-help gate \"face brushing verification\" to complete the entry and exit station check. Passengers should take their seats according to the car number and seat number shown in the ticket purchase information. Attention! Passengers who purchase discounted fares are required to bring with them relevant preferential documents (e.g. student card, disabled military card) for inspection.
Economic daily-china economic network reporters in the interview found that many people who buy e-tickets will go to the self-help ticket machine to print a white paper document, and this has become a lot of doubt. Now that it's an e-ticket, why make a paper order?
In fact, this document does not have to be printed. Dong fang, deputy director of the ticket sales workshop at beijing south station, said that the document printed by passengers is a ticket purchase information sheet, and its role for passengers is only to show the time of the ride, the number of trains and the number of seats, and it cannot be used as a voucher for the ride. And the information will be displayed in the 12306 client when the ticket is successful or sent to the passenger via SMS, so this list is not necessary to type out, even if it does not affect the ride.
According to reports, passengers who need to be reimbursed after the purchase of e-ticket, before driving or within 30 days from the date of the bus, with the original valid identity documents used in the purchase of tickets, to the station ticket window (including automatic ticket machine) to print e-ticket reimbursement voucher. Economic daily-china economic network reporters noticed that e-ticket reimbursement voucher and blue magnetic medium ticket \"long\" very similar, but the former will note \"only for reimbursement use \", so it also no longer has the function of travel voucher.
Passengers to purchase e-tickets need to return to sign, first to confirm that the reimbursement voucher has been printed. Unprinted online and offline all channels can be returned to sign, has been printed need to go to the window. In addition, it should be noted that the electronic ticket reimbursement certificate as a state tax authority certified negotiable instruments, can only be handled once, so must be properly kept to prevent loss.
In this regard, Dong Fang told the Economic Daily-China Economic Network reporter that under normal circumstances, when passengers enter the station and check in, they can hold a second generation ID card, a permanent residence permit for foreigners, a residence permit for Hong Kong, Macao and Taiwan residents, a pass for Hong Kong and Macao residents to and from the mainland, and a pass for Taiwan residents to and from the mainland. In the event of a malfunction of the gate, passengers can also hold valid identification documents or ticket purchase information sheets, which are checked in by staff using hand-held devices through the manual ticket gate.